The report 'A Framework for Regulatory Excellence', published by Penn University on 23 October 2015, discusses the qualities that make a regulator excellent, how excellence can be measured, and how a regulator can achieve it.
It results from a project, commissioned by the Alberta Energy Regulator, which addressed the following questions:
The report defines regulatory excellence as how well an agency embodies three core attributes:
When discussing how a regulator can measure its progress towards excellence, the report outlines a series of questions that agencies can consider to assess their performance. These questions cover the agency's internal management, priority setting/decision making processes, problem solving and external engagement.
Read the full report here: PPR Final Conveners Report